Returns & Exchanges

At MOVA, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log in to your account and visit the order history page to select the items you wish to return and receive a prepaid shipping label.

2

Pack with Care

Place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Drop Off or Schedule

Affix the return label to your package and drop it off at any authorized shipping center or schedule a home pickup for larger furniture pieces.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing