Frequently Asked Questions

Everything you need to know about bringing MOVA into your home.

What is the typical shipping timeframe for furniture orders?

Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.

Do you offer white-glove delivery and assembly?

Yes, we offer premium white-glove service for an additional fee at checkout. This includes room-of-choice delivery, full assembly, and removal of all packaging materials.

What is your return policy for home decor and furniture?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.

Are MOVA products covered by a warranty?

All MOVA furniture comes with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.

Can I request fabric swatches before making a purchase?

Absolutely. We want you to be confident in your choice. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to see colors and textures in your own light.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.